- Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
- Products/Items should be UNUSED.
- Products should be returned in their original packaging along with the original price tags, labels and invoices.
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
Under what conditions refund is processed?
- The order value will be refunded in full, if refunded to SANSKRUTIGURUKULAMAccount as Credit.
- The order value will be refunded with a deduction of Rs.50/- as cancellation charges if it is processed to source account. It will take upto 10 working days for the refund amount to reach the source account.
- the order can be cancelled before dispatch only, the amount of the order is refunded to the refund preference.
- Return related refunds can be requested between 15 days of receiving the product by customer. Beyond this period the refund will fall in special case scenario and would require management approval.
You may always call us or request for help with an issue by using Contact Us form.
Delivery Across India
We offer delivery all over India, even to the remote areas. Free delivery is applicable on order above a minimum threshold value. The threshold value may differ from time to time and may differ for retail or wholesale orders.
How Long will my order take?
We carry all our products in-house for immediate dispatches. We try to dispatch order(s) within 24-48 hours of order confirmation. Please allow 5-7 days from dispatch for delivery within India. In case orders get delayed or product is found to be out of stock. Our executive will contact you for providing the information and will try to retain you as our customer with the best in-hand service on offer.
Next Day Delivery (in the state of Gujarat)
For Express Gifts or quick delivery requirements. You may get in touch with our Executive over phone. We have Next Day Delivery service in Major Metro Cities of Gujarat at a nominal extra cost. Express delivery charges will be confirmed over phone after consultation with the logistics partner. Please call or email us for Next Day Delivery.